Suwanee, Decatur & Marietta Auto Repair

Always excellent work, my go to tire place.

Have used this crew and store many times - very accommodating, found and ordered tire for next day installation. Drew lead the effort, Danny verified the damage and installed, reassuring service for a busy store !

If you're looking for good customer service, you will not finf it here. I dropped my car off in the morning to have a tire plugged. 6 hours later, right before closing, they had done nothing because they couldn't find the tire lock. Said 'they tried to call'. I did have one missed call, but they didn't bother to leave a message, or call back, or ask Google where the tire lock is in that car (that's how I found it). So I'm out $30 for 2 uber trips and still have a nail in my tire.

I was extremely disappointed about my experience with this business. After spending almost two thousand dollars here less than two months ago, they made me wait for four hours today only to tell me my tire was unrepairable. I could’ve found this out immediately at a service station, but instead I brought it here because I was told I had a warranty. I was also misled about the terms of what the warranty covered, or I wouldn’t have wasted my time. They didn’t even have a comparable tire in stock adding insult to injury. Instead, I’m driving my kids around with a donut on my car which feels unsafe and irresponsible. The customer service was not this bad the last time I was here.

Very efficent and detailed customer service

Steering wheel hard to turn. Recommended flushing to rid debris etc. I felt price was high, being a senior, but was persuaded to have service done. Bad choice on my part. Little to no improvement. Being a long time customer I've always been pleased with BP. Not so much this time.

Great service. Will return for future car maintenance.

Friendly. Kept me updated. Didn't try to sell me anything else, just did the job! Coffee available, waiting room is ok, bathroom is ok.